Futureproofing the Enterprise

Seaport-e

SeaPort Enhanced (SeaPort-e) Multiple Award Contracts (MACs)


SeaPort-e

In 2002, the Chief of Naval Opera5tions (CNO) promulgated Seapower 21. Seapower 21 provides a framework to align, organize, and integrate the U.S. Navy to meet the wide variety of challenges that lie ahead. The CNO called upon the entire Navy to find ways to become more efficient and effective. To meet Seapower 21 objectives and to increase efficiency, the NAVSEA Warfare Centers established the Seaport Enhanced (Seaport-e) Multiple Award Contract (MAC) vehicle. using a Web-based, e-business procurement portal to facilitate performance-based service acquisition, leverage buying power, improve business intelligence, and reduce cycle time. In October 2004 the Virtual SYSCOM Commanders formalized an agreement to expand the ordering community of Seaport-e to include all Virtual SYSCOM activities and to leverage the success of Seaport-e in achieving the aforementioned objectives across the Virtual SYSCOM. Additionally, other Navy activities, including the Military Sealift Command, Strategic Systems Programs, Office of Naval Research, and the Marine Corps have chosen to use SeaPort-e.


Maden Technologies is the prime on the SeaPort-e contract, with six subcontractors on our team.

Period

The contract has a period of performance of April 5, 2015 through April 4, 2019.

Contract Types

Orders under this schedule may be IDIQ with CPFF and CPIF task orders (for services) and delivery order (for supplies).

Users

The contract is available for use by NAVSEA Warfare Centers and Headquarters, its PEOs, and Field Activities.

Services Offered By Maden Technologies Under SeaPort-e Are:

  • Research and Development Support
  • Engineering, System Engineering and Process Engineering Support
  • Modeling, Simulation. Stimulation, and Analysis Support
  • Prototyping, Pre-Production, Model-Making, and Fabrication Support
  • System Design Documentation and Technical Data Support
  • Software Engineering, Development, Programming, and Network Support
  • Reliability, Maintainability, and Availability (RM&A) Support
  • Human Factors, Performance, and Usability Engineering Support
  • System Safety Engineering Support
  • Configuration Management (CM) Support
  • Quality Assurance (QA) Support
  • Information System (IS) Development, Information Assurance (IA), and Information Technology (IT) Support
  • Inactivation and Disposal Support
  • Interoperability, Test and Evaluation, Trials Support
  • Measurement Facilities, Range, and Instrumentation Support
  • Logistics Support
  • Supply and Provisioning Support
  • Training Support
  • In-Service Engineering, Fleet Introduction, Installation and Checkout Support
  • Program Support
  • Functional and Administrative Support
  • Public Affairs and Multimedia Support

Task Orders Received Under SeaPort-e

Task Order 0001


Maden Technologies' Team Members on SeaPort-e

  • Delta Technologies, Inc.

    (SB)
    Zone 6

    A low voltage system integrator licensed in Florida, Georgia, and Alabama, specializing in the design, installation and service of low voltage systems such as access control, CCTV, intercom, fire and intrusion alarms, audio/video systems, classroom A/V systems, CATV systems, voice/data networks, and structured cabling systems. Plans, designs, and delivers structured cabling and optical fiber installation; access control and alarm systems; network design; and implementation.

  • Mobizent, LLC

    (SB)
    Zone 1

    Delivers secure, reliable wireless handheld solutions; custom apps development for Windows, iPhone, and Android platforms; testing; and integration. While most mobility providers focus on a single component of the solution, Mobizent's comprehensive solutions include front-end, back-end, devices, servers, and complete integration functionality with your existing applications, as well as full helpdesk and built-in support. Products include Mobichk™, Mobizent's mobile identification integrated hardware and software solution. Other products support public safety, environmental protection, manufacturing, and housing.

  • O’Neil and Associates, Inc.

    (SB)
    Zone 5

    Creaates, manages, and distributes product support information through electronic and traditional publishing methods. Expert at technical content development, Interactive Electronic Technical Manuals (IETMs), e-learning, content management systems, and paper technical documentation. Delivers services for workflow management, graphics and intelligent schematics; provisioning; and electronic maintenance.

  • The Shipley Group, LLC

    (SB, SDVOSB)
    Zone 6

    Experienced environmental and NEPA project managers, trainers, writers, consultants, scientists, biologists, aquatic/fisheries specialists, engineers, and planners. Assists clients in accomplishing their environmental goals and objectives in a cost-effective way, while meeting regulatory requirements, specifications, and laws. Delivers National Environmental Policy Act (NEPA) training, consulting, compliance support services, and NEPA Certification, Leadership, and Communications Training. Services are tailored for the Department of Defense and other Federal and State Agencies.

  • Tec-Masters Inc.

    (SB)
    Zone 4

    A CMMI® Level-3 and ISO 9001:2008 registered corporation that delivers¬† engineering and technical support services for research and development (R&D), modeling and simulation (M&S), weapons technology, missile defense, conditioned-based maintenance (CBM), systems engineering/technical assistance (SETA), training, distance learning, multimedia services, and fleet support for 21st century warfighters.

  • Tom Sawyer Company

    (SDB, WOSB)
    Zones 2, 3, 4

    A multi-mass media company with a proven record of success in managing some of the world's most critical customer contact interactions. Expert in Customer Care Management, Adverse Reaction Response, Business Process Outsourcing, and On-Demand Contact Center Technology. On-demand services include Crisis Response, Branding, Market Research, Event Communications, and Management.


Team Member Functional Areas and Program Experience

Click here to view the Functional Area and Program Experience chart


Quality Assurance Plan

In accordance with the SeaPort-e Contract, following is a description of our Quality Assurance Plan (QAP).
The task order manager and functional area leads prepare a Quality Assurance Plan (QAP) based on the statement of work (SOW) in each task order, including performance metrics and quality objectives. The QAP is submitted to the task order contracting officer for approval. If the Government has a Quality Assurance Surveillance Plan or has specified Acceptable Quality Levels (AQL) we develop the QAP to insure that those AQLs are met. We use metrics, customer comments, and quality audits to set the standards, track the quality of work, and continuously improve (refer to the chart at the bottom of this page).

Our quality assurance plan follows these four processes:

  • Plan: Quality metrics, AQLs, and service level agreements are integrated into our Task Planning
  • Execute: Focus on doing it right the first time; collect data and perceptions on how well we performed
  • Validate: Compile and analyze data, comments, and trends to verify performance facts and perceptions; report results to staff, PM, cognizant Vice President
  • Improve: Identify and implement improvement plans
These processes enable us to deliver efficient and effective support through Metrics Management.

The task order manager is responsible for implementing our quality control effort and overseeing implementation of the QAP, including metrics collection, collation, and reporting. The cognizant Vice President approves improvement plans and their execution. That Vice President is also the Customer Satisfaction Point of Contact.


Maden Technologies' Points of Contact for SeaPort-e

Technical and Customer Satisfaction POC

For information relating to technical requirements, services, or customer satisfaction, please contact Tommy Osborne, CTO/VP for IT Solutions, at 703.940.3609


Contractual POC

For contractual information relating to the SeaPort-e program, please contact Shelia Parker, Contracts Manager, at 703.940.3609


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